Terms

Last updated 9 September 2026

These terms apply when you buy from iyabelle.com. The shop is operated by Iyabelle Limited, company number 16310895, registered at 66 Paul Street, London EC2A 4NA (“ÌYÁBELLE”, “we”, “us”). By placing an order you agree to these terms. Nothing here limits your statutory rights as a consumer.

Your order is an offer to buy. We accept it when we email you to confirm dispatch. Until then we may decline or cancel an order, for example if an item is out of stock, priced incorrectly or we suspect fraud. If we cancel, we refund you in full.

We make our pieces in limited runs. Once a size or style sells out it may not return.

Some pieces are sold on pre-order. The product page shows the estimated dispatch date. Estimates are our best guess and can move; if a delay is longer than 30 days beyond the estimate we will tell you and you may cancel for a full refund. You are charged at the time of ordering.

Prices are in the currency shown at checkout and include UK VAT where applicable. For international orders, duties and taxes are included in the price you pay at checkout. We accept the payment methods shown at checkout. If a price is clearly wrong we will contact you before dispatching.

We ship worldwide. Delivery times shown at checkout are estimates. Risk in the goods passes to you when they are delivered to the address you gave us. Full details are in our Shipping & Pre-Orders policy.

Under the Consumer Contracts Regulations 2013 you may cancel your order for any reason within 14 days of receiving it. Tell us in writing at hello@iyabelle.com within that period, then return the item within 14 days of telling us. We refund within 14 days of receiving the item back, or proof of postage, to your original payment method.

Returns must meet the conditions in our Returns & Refunds policy: unworn beyond trying on, unwashed, tags attached, free from marks and scent. Return postage is at your cost unless the item is faulty or we sent the wrong thing. We do not currently offer direct exchanges; return the item and place a new order.

Under the Consumer Rights Act 2015 our pieces must be as described, of satisfactory quality and fit for purpose. If something arrives faulty, contact us within 30 days for a full refund, or after that for a repair or replacement. Our organic cotton is a natural fibre and slight variation in colour and hand-feel is part of its character, not a fault.

Follow the care instructions on the product page and garment label. Damage caused by not following them, including tumble drying, is not covered.

One code per order, cannot be combined, no cash value. We may withdraw an offer at any time. Codes cannot be applied retrospectively.

Everything on iyabelle.com, including photography, designs, copy and the ÌYÁBELLE name and logo, belongs to us or our licensors. You may not copy or use it commercially without our written permission.

By leaving a review you give us permission to display it, edited for length, on our site and marketing. We do not publish reviews we believe to be fake or abusive.

We are responsible for losses you suffer that are a foreseeable result of us breaking these terms or failing to use reasonable care. We are not responsible for losses that were not foreseeable, or for business losses. Nothing in these terms limits our liability for death, personal injury caused by negligence, fraud, or anything else the law does not allow us to limit.

These terms are governed by the law of England and Wales and any dispute can be dealt with by its courts. If you live in Scotland or Northern Ireland you can also bring proceedings there. If you live in the EU you may also use the EU online dispute resolution platform.

Iyabelle Limited
66 Paul Street, London EC2A 4NA
Company number 16310895
hello@iyabelle.com